Note: If you want to downgrade from a Business plan to a Pro plan, you can do so through the Zoom web portal. You will receive confirmation that your purchase was completed successfully. Click Place Order to complete your purchase.

I f you need to change anything, click Edit in the section you would like to change.

Enter the number of licenses you need and select whether you would like to pay monthly or annual.

Note: If you need to upgrade to an Enterprise plan, please contact Zoom Sales.

On the Current Plan tab, click Upgrade Account.

In the navigation panel, click Account Management, then click Billing.

Upgrading from a Pro plan to a Business plan In the navigation panel, click Billing and then Current Plans to view the Large Meeting add-on. If you are only wanting to increase the number of participants you can have in a meeting, but do not need the Business plan (with the minimum of 10 licenses), you may want to consider purchasing the Large Meeting add-on instead. Note: The Business plan requires a minimum of 10 licenses. If you need to upgrade to an Enterprise plan, please contact Zoom Sales. Through the Zoom web portal, you can upgrade from a Pro plan to a Business plan, or upgrade your add-ons.

Changing the number of licenses or frequency of payments.

Upgrading from a Pro plan to a Business plan.

If this is due to another reason, contact your dedicated account executive regarding your desired change. If this is due to outstanding invoices, you can view your invoices in the Invoice History tab of the Billing page.

Note: If the Edit Current Plan option is grayed out, hover over the information icon to understand why you are unable to make self-service adjustments online. When you purchase a new license or add-on, you must assign it to a user under Users in User Management. If you upgrade in the middle of the billing period, the account will be credited a pro-rated amount for the time remaining on your existing subscription and you will be charged for the upgrade with the credit applied. You can upgrade your Zoom plan at any time.

Zoom account prices